Privacy Policy

At Once Upon a You, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard the personal information you provide when placing an order on our website.

1. Information We Collect

When you place an order, we collect personal information necessary to fulfill your request, including:

Your name and contact details (email, shipping address);
Descriptions and reference images you provide for personalizing the book;
Any other information you voluntarily provide to help us create your custom story.

2. How We Use Your Information

We use your personal information solely to:

Create and fulfill your personalized illustration book
Communicate with you regarding your order
Deliver the final product to your specified address

3. Sharing with Third Parties

We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your information is only shared with trusted service providers who help us complete your order—such as printing and shipping partners—strictly for the purpose of fulfilling your purchase.

4. Marketing Usage (With Consent)

With your explicit consent, we may use parts of your personalized book (e.g., images or excerpts) for marketing or promotional purposes. This may include showcasing samples on our website, social media platforms, or in printed materials.
We will never use your content in this way without your permission. For more information please refer to our Marketing Usage.

5. Your Rights

You may contact us at any time to:

Request a copy of the data we hold about you
Correct or update your information
Withdraw your consent for marketing use
Request the deletion of your personal information

6. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and are effective immediately upon posting.

By using our website and placing an order, you agree to the terms of this Privacy Policy.