Terms & Conditions

By placing an order through our website, you agree to the following terms and conditions. Please read them carefully.

1. Personalized Product Disclaimer

Our products are custom-made based on the information and images you provide. It is your responsibility to ensure that all submitted content (including descriptions and reference photos) is accurate and appropriate. Due to the personalized nature of our books, all sales are final and non-refundable. For more information please refer to our Refund Policy.

2. Use of AI-Generated Images

Some illustrations within the personalized books are created with the assistance of artificial intelligence (AI) tools. While we strive to ensure high-quality and engaging visuals, you acknowledge and accept that minor imperfections or variations in image accuracy may occur. These slight defects are a natural aspect of AI-generated artwork and do not qualify as grounds for complaint or refund. For more information please refer to our Refund Policy.

3. Intellectual Property and Usage Restrictions

All content produced and delivered, including text, illustrations, and book layouts, remains the intellectual property of Once Upon a You. By purchasing a book, you are granted a non-transferable, non-commercial, personal-use license.
You agree not to:

Reproduce, distribute, or modify the book or any of its components for commercial purposes.
Use our content, including AI-generated images, to create or promote your own products or services.
Claim authorship or artistic credit for the content provided.

Any attempt to infringe on these rights may result in legal action.

4. Content Guidelines

You agree not to upload or submit any material that is offensive, illegal, or violates the rights of others. We reserve the right to refuse or cancel any order that does not comply with our ethical or legal standards.

5. Privacy Policy

All personal information you provide is used solely to complete your order and will not be shared with third parties, except as necessary to fulfill your request (e.g., printing and shipping services). We are committed to maintaining the confidentiality and security of your data. For more information please refer to our Privacy Policy.

6. Changes to Terms

We reserve the right to modify these terms at any time. Any changes will be posted on this page and are effective immediately upon posting.

By completing your purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions.